• Technology Services

    Information Technology Services (ITS) is here to support your college studies by providing access to software applications, online tools and other resources. For the most part, these tools can be accessed through a single account, your NetID account. Please locate your student ID number and keep it secure; it's required when you create your NetID account, when you change your password or whenever you contact ITS with a computer issue.

    Online Video Tour

    ITS provides an Online Orientation to Technology video tour for students. Check this site out to learn about the technology tools that will support your learning at CCAC. The tour includes information about NetID creation and maintenance, MyCCAC, student academic email and more. Take the tour and get connected with CCAC today.

    Technology Information for Students


    MyCCAC Portal

    The MyCCAC academic portal is a one-stop shop for students to access all of the information you will need during your academic career at CCAC. MyCCAC is a centralized, mobile friendly system which provides single sign-on access to all of your academic resources and information. You may access MyCCAC from any device using the browser of your choice and your NetID username and password to log-on. The following Technology Resources are available to students in the MyCCAC academic portal.

    Blackboard is CCAC's course management system used for Internet (Online classes utilizing the Blackboard course site), Hybrid (Hybrid courses combine a percentage of classroom attendance at one of CCAC's campuses or centers with online learning and collaboration) and Technology
    Supported Courses (Non-Online Learning courses where instructors may choose to put course materials into a Blackboard course site).

    CCAC Academic Email is required for all CCAC communications. Academic email will be available 24 hours after the creation of your NetID. The email address format is yourNetID@acd.ccac.edu.

    CCAC Central Self Service  is an online service which allows students to view grades, financial aid information, register and pay for classes and is used for all academic transactions.

    NetID Self-Service is a self-service password reset, account creation utility for NetID accounts.

  • ITS Computer Lab Hours of Operation

    Winter Break Hours

    December 19-22: 8:00 a.m. – 4:00 p.m.
    December 23-January 1: College Closed
    January 2-5: 8:00 p.m. - 4:00 p.m.
    January 6: 8:00 a.m. - 3:00 p.m.
    January 7: Closed
    January 8: Closed at 8:30 a.m. Reopen at 12:30 p.m.
    January 15: College Closed

    We will resume normal operating hours on January 2, 2018


    Regular Hours of Operation

    Monday through Thursday: 8:00 a.m. - 8:00 p.m.
    Friday: 8:00 a.m. - 4:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m. 
    Sunday: Closed

    We will be closed on Monday, January 15 For MLK Day

  • ITS ServiceDesk Hours

    ServiceDesk Phone: 412.237.8700
    help@servicedesk.ccac.edu

    Winter Break Hours

    December 19 – 21: 7AM – 8PM
    December 22: 7AM – 5PM
    December 23 – January 1: College Closed
    January 2 – January 4: 7AM – 8PM
    January 5: 7AM – 5PM
    January 6: 8AM – 3PM
    January 7: 12PM – 8PM
    January 8: All College Day - Closed at 8:30AM, Reopen at 12PM
    January 15 Martin Luther King, Jr. Day: College Closed

    We will resume normal operating hours on January 2, 2018


    Fall/Spring Hours of Operation

    Monday through Thursday: 7:00 a.m. - 10:00 p.m.
    Friday: 7:00 a.m. - 5:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m.
    Sunday: 2:00 p.m. - 10:00 p.m.*

    *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.

    Summer Hours of Operation
    Monday through Thursday: 7:00 a.m. - 8:00 p.m.
    Friday: 7:00 a.m. - 4:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m.
    Sunday: 12:00 p.m. - 8:00 p.m.*

    *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 4:00 and 5:00 p.m.; callers may leave a voicemail message and receive a call back after 5 p.m.