• Online Learning Center

  • Prospective Faculty  

    Is Online Learning right for me?

    Teaching an online learning course may be right for you if you are:

    • Ready to explore innovative and exciting instructional opportunities
    • Interested in presenting your course materials through a new platform
    • Open to utilizing new communication channels with your students
    • Ready to develop your skills while creating learning materials for online instruction

    Types of Online Learning Courses

    Internet Courses:

    Generally, all teaching and learning takes place via the Internet. Students interact with the instructor and classmates through a course website (A Blackboard course site). Learning activities and assignments are completed according to the instructions and schedule posted by the instructor. Instructors have a variety of Online Learning Testing options based upon subject and course material.

    Students taking Internet courses must have access to a computer with an Internet connection. Students must also be computer literate and be comfortable using software, email and performing other activities on the Internet. Some courses may require additional resources beyond the Minimum Technical Requirements made available to students. Instructor should make this information available to registering students and students are encouraged to inquire about what is needed before registering for courses.

    Hybrid Courses:

    Hybrid courses combine the traditional classroom instructor with online collaboration and learning. Students attend classes on campus as scheduled (60% minimum of stand class time plus final exam time and class breaks, if the class meeting exceeds 100 minutes at a time). The remaining course time is dedicated to self-directed and scheduled online learning activities.

    Faculty new to teaching online

    Faculty new to teaching Online Learning Courses must meet with an Instructional Technologist from the Online Learning Center.  Training for online instructions includes, but is not limited to:

    • Blackboard basic instruction
    • Use of Blackboard Assessments and Grade Center
    • Principles of online course design
    • Best practices for online learning pedagogies

    Training to teach an online learning course may be intense based on the needs of the individual instructor.  It is strongly recommended the training is scheduled 6 months in advance of a semester or as soon as possible.

    Faculty can schedule their training through the Online Learning Center Office or contacting Justin Busch [jbusch@ccac.edu]

    Faculty using Blackboard

    Faculty must request a Blackboard site using the Section Planning Wizard [https://webapps.ccac.edu/SPW] for each semester.  The Section Planning Wizard (SPW) maintains and manages all courses taught by instructors and their associated Blackboard sites.  When accessing the SPW, faculty will have the opportunity to transition (copy) previously used Blackboard courses or establish a blank site.

    • Faculty can request courses at any time throughout the semester.  Although it is recommended that online learning courses are established at least 4 weeks prior to the start of the semester
    • Blackboard course requests made through the SPW are often fulfilled within 24-48 of the request


    Blackboard Support

    Early semester Blackboard Support and Training sessions are offered each semester.  The first 2 weeks of the 16 week fall and spring terms, and the first week of the 10 week summer term.

    Things to consider:

    • These 1-to-1 sessions are flexible based on your needs
    • Are you able to bring a flash drive with documents you would like to work with?
    • If you require course design support, consider making an appointment on a day the Instructional Technologist is at your campus.

    Additional support:

    • The Online Learning Center provides faculty access to multiple web-based training courses within Blackboard.  These training courses allow faculty to become oriented to the Blackboard environment, create and organize content, build a grade book, create and assess assignments and exams.  If an instructor has not yet been enrolled into any of the courses or would like to gain access, please contact the ServiceDesk [help@servicedesk.ccac.edu]
    • The instructional support staff at the Online Learning Center are able to work with instructors individually: in-person, over the phone, via e-mail
    • Campus Professional Development is conducted regularly during the fall and spring semesters.  Faculty are notified of upcoming group training sessions and can request topics through their campus representative

    Available Resources

    Plagiarism Detection in Blackboard

    Plagiarism occurs when a student:

    • Fails to place quotation marks around material copied word-for-word from another source, published or not and including web-based content. (Long quotes are indented and blocked, according to discipline documentation requirements.)
    • Neglects to attribute words and/or ideas to their author, whether the author is published or not.
    • Closely follows the original's wording and sentence structure when attempting to paraphrase.
    • Presents all or part of a paper from an essay-purchasing site as his or her own work.

    CCAC's Blackboard System now includes the plagiarism detection software SafeAssignment. With SafeAssignment, faculty can quickly and easily incorporate assignments in a Blackboard course site that synchronizes with the Gradebook and validates student submitted work against a national and local plagiarism database.

    Media Support for Online Faculty

    The Online Learning Center offers faculty a wide array of media support including:

    • CD-ROM creation
    • CD/DVD Duplication
    • Digital Video and Still Cameras

    Testing Solutions for Online Learning

    There are two options available to instructors for testing students in Online Learning Classes.

    Option 1: Testing online through Blackboard

    Students take exams and quizzes entirely online with no requirement to come to a CCAC testing center
    Blackboard provides tools necessary for taking exams and quizzes

    Option 2: Using testing

    Students take exams in a CCAC on-campus testing environment or a non CCAC proctored testing environment
    Proctors provide students with printed exams or passwords for online exams
    CCAC offers testing at campus Learning Centers or is arranged by the instructor 

    Option 3: Use online proctoring using Respondus Monitor

    Students download and install the Respondus LockDown browser on their computer and are monitored with their webcam and microphone. The instructor can review the exam recordings and examine suspicious activity flagged by the software.

    Online Learning Annual Review

    The Online Learning Annual Review contains key statistics, notable changes in Online Learning, and recommendations and plans.
  • ITS ServiceDesk Hours

    ServiceDesk Phone: 412.237.8700

    NEW: Summer June and July 4-Day Week Hours

    Monday – Thursday: 7:00 a.m. – 8:00 p.m.
    Friday*: 8:00 a.m. – 4:00 p.m.
    Saturday*: 8:00 a.m. – 3:00 p.m.
    Sunday*: 12:00 p.m. – 8:00 p.m. 
    July 4 – July 7: Closed

    *Friday, Saturday and Sunday Hours: the ServiceDesk will be closed for the dinner/lunch hour on Friday and Saturday from 12:00 p.m. – 1:00 p.m. and Sunday from 4:00 p.m. – 5:00 p.m. You may leave a voicemail message and received a call back after the scheduled break times. 

    ServiceDesk is always closed for any CCAC holiday college-wide closures.

    Fall/Spring Hours of Operation

    Monday through Thursday: 7:00 a.m. - 10:00 p.m.
    Friday: 7:00 a.m. - 5:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m.
    Sunday: 2:00 p.m. - 10:00 p.m.*

    *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.